proof of concept
We won the funding as design and technology partners with National Star College ,one of Europe’s leading specialist colleges. You might have seen them in the Channel 4 series The Unbreakables: Life and Love on Disability Campus
How might we imagine an experience that enables confident working for people with learning difficulties?
Stepping into the shoes of the trainees
We interviewed Job coaches to understand the support they provide and how this might change for an individual.
The smart Kitchen
We re-imagined the support the job coaches provide as a digital helper app, triggered by ‘checking-in’ to specific beacon points in the work environment. For the purposes of our design, a Kitchen with trigger points by the main door, the Fridge and the Oven.
A little nudge
We discovered that most people just need a little helping hand: a nudge in the right direction or a reminder to help with the steps of a task so they feel more confident and don’t have to ask for help.
My virtual job coach
In a co-creation workshop we collaborated with job coaches to break down tasks into simple steps with images and instructions in both words and audio to imagine a personalised experience for each trainee.
taking to market
The product needed a name. We developed three core themes:
- Transmission - Beacons emitting information in an invisible support environment communicating and guiding
- Memory - little nudges in the right direction
- Ignition - the Spark that kickstarts empowerment and independence.
We came up with the name Ember.
ember in action
Innovate UK believe this product will have a big impact on the amount of support required by the employer and therefore increase the number of people with learning difficulties into the workplace.
IN A NUTSHELL
WHAT WE DID:
Guerrilla user research with NHS, EDF, National Star College, RNIB
Experience design for the job coach platform and mobile app for trainees
Brand name and messaging
Series of promotional films